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This section outlines our commitment to accessibility and the measures we have implemented to ensure that all users can shop easily and effectively on our site. Please note that it is our priority to maintain compliance with applicable accessibility standards.

Maison Knox – Accessibility Notice

Accessibility Notice

Maison Knox is committed to making our website as accessible and inclusive as possible for all users, regardless of ability or technology.

We are continually working to improve the accessibility and usability of our website to provide a better experience for everyone.

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Our Commitment

We aim to:

  • Provide a website that is easy to navigate

  • Improve readability and usability across devices

  • Support accessibility tools and assistive technologies where possible

  • Make content clearer and more user-friendly

  • Continually review and improve accessibility standards

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Accessibility Features

Our website may include features designed to support accessibility, such as:

  • Responsive design for mobile and desktop devices

  • Clear navigation structures

  • Readable font sizing and contrast

  • Alternative text for selected images

  • Keyboard-accessible functionality where possible

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Ongoing Improvements

We recognise that accessibility is an ongoing process and we are continuously reviewing our website to identify and improve accessibility barriers.

We aim to align with recognised accessibility standards where reasonably possible.

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Third-Party Content

Some third-party integrations or external platforms used on our website (such as payment providers, social media feeds or embedded services) may not be fully accessible and are outside our direct control.

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Need Assistance?

If you experience difficulty accessing any part of our website or require assistance, please contact us and we will do our best to help.

Email: support@maisonknox.com

When contacting us, please include:

  • The webpage or feature you experienced difficulty with

  • The type of device and browser used

  • A description of the issue

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Feedback

We welcome feedback on how we can improve accessibility for all users.

Your suggestions help us improve the Maison Knox experience.

What web accessibility means

Web accessibility ensures that all visitors, including those with disabilities, can navigate and enjoy our site. Our goal is to provide equal access to products and services for everyone, regardless of their needs.

Accessibility features on this site

We have enhanced our site according to WCAG 2.1 guidelines, achieving compliance at the AA level. Our content is compatible with assistive technologies, such as screen readers. The following adjustments have been made:
 

Implemented keyboard navigation throughout the site


Set the primary language of the site


Created a logical content hierarchy for easy navigation


Included alternative text descriptions for all images


Ensured color contrast meets accessibility standards


Minimized motion and animations to reduce distraction


Provided transcripts for audio and video content

We acknowledge that certain third-party content may not fully comply with accessibility standards.

The accessibility of some pages may be affected by third-party integrations, such as payment gateways or external reviews. We are actively working to address these issues.

Accessibility efforts in our organization

Maison Knox is committed to accessibility in our physical locations as well. Our facilities are equipped with ramps, accessible restrooms, and designated parking spaces to ensure all customers can access our services comfortably.

Feedback and Assistance

If you encounter any accessibility issues on our site or need further assistance, please reach out to our accessibility coordinator:

[Name of the accessibility coordinator]


[Telephone number of the accessibility coordinator]


[Email address of the accessibility coordinator]


[Additional contact details if necessary]

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